Accessibility Statement

General

T.Y. Steven Ip, M.D. strongly believes that every person has the right to live with dignity, equality, comfort, and independence and strives to ensure that our services are accessible to people with disabilities. Toward that goal, we have invested resources to make our website easier to use and more accessible for people with disabilities.

Disclaimer

We anticipate that from time to time, within our resources, we will be making modifications to parts of our website and will possibly be making modifications to the accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers are generally a worthwhile goal. Moving closer to this goal will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as available resources and improvements with technology.

We continue our efforts to improve the accessibility of our website and services to facilitate accessibility and ease of use for all persons. Despite the efforts we may have made regarding accessibility that is consistent with normal business practices for a company of or size and resources, some content, features, processes, or policies may be improved, so we welcome your suggestions.

Third-Party Applications

Our website may use third-party add-ons or “plug-ins” for certain functions, such as Google Maps, social media feeds, etc., which may not work or may not work the same way for every user and/or every type of disability. We do not have control over the structure of these plugins and are unable to modify them at all or to the extent that would accommodate every user of our website. We are not responsible for those elements which we do not control.

Third-Party Websites

This website may or may not have links to third-party websites. A few third-party websites (which may or may not have a link or relation to this website) may have their own accessibility features. A number (but not all) of links to descriptions of or information about third-party website features as provided by some of these third-party websites, which are publicly available, are listed here for your convenience. This website has not reviewed these statements by others and does not render an opinion on the accuracy of these statements.

• Facebook Accessibility Policy
• Google Accessibility
• Google Workspace User Guide to Accessibility
• Instagram Accessibility Announcement
• Instagram Accessibility
• Twitter Accessibility
• YouTube Accessibility Policy

Video

Our website has or plans to have some video elements. Each video will either have close captioning or text equivalent located next to the video.

We Are Here For You

The following telephone number is only for assisting you if you require assistance with any part of our website because of your particular disability or because you are having difficulty in accessing or navigating any part of our website because of your particular disability. This number is not to be used for sales or product information but is to be used for help using, understanding, and/or navigating our website and information set forth on the website. Other pages and/or links within our website may contain other telephone numbers to assist with sales, service, product information, accounts, or other aspects of our business. However, as noted above, if you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your particular disability, you can call us toll-free at:

(855) 742-8800

This telephone number listed above is for assisting persons with disabilities, including but not limited to blind and visually impaired persons, and is available 24 hours a day, 7 days a week.

You can also send an email using the form below, explaining in as much detail as possible the type of difficulty you had or may have had, or the type of difficulty you believe others may have with accessing our website.

PLEASE NOTE: If the email is sent to a third-party website or mail server for forwarding to us, the third-party website or mail server does not itself read or respond to these emails but will only forward such emails to us without prior review. In contacting us by telephone or email, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to the following: your name; your address; your telephone number; the specific type of disability you may have; information about goods, products, or services you might be interested in; or your email address (unless you include any of this information in an email you send to us or to our representatives).